If your desired time is not available, please contact firstname.lastname@example.org to be notified of any last minute cancellations and we will attempt to accommodate you to the best of our ability.
PLEASE NOTE THAT NO CHEMICAL PEELS WILL BE PERFORMED DURING THE SUMMER MONTHS. PEEL SEASON WILL RESUME IN SEPTEMBER 2019
All clients under the age of 18 must be accompanied by their parent or legal guardian.
We do not accept clients under the age of 15 years old.
There is a $75 after hours fee to schedule/reschedule appointments outside of normal business hours.
Yellow Moon Wax Studio does not allow any additional guests in the treatment room.
Cancellation/Late Notice Policy
If under any circumstance you have to cancel or reschedule your appointment less than 24 hours prior to the scheduled appointment date, the following fees will apply:
Any appointment that has to be cancelled and/or rescheduled less than 24 hours but more than 12 hours prior of the scheduled appointment time 50% of the service total will be charged to your card on file.
Any appointment that has to be cancelled and/or rescheduled less than 12 hours of the scheduled appointment time 100% of the service total will be charged to your card on file.
If you “no call no show” you will be charged 100% of the service total & you will no longer be able to schedule any future appointments with Yellow Moon Wax Studio LLC.
You will be blocked for excessive rescheduling of the same booking (3x's or more).
Please cancel and rebook when you have concrete availability.
There is a 5 minute grace period for all 30-45 minute services.
There is a 10 minute grace period for all 60+ minute services.
Please send a text message to (803) 614-3327 if you are running late more than 5 minutes to your appointment. Texting is the preferred contact method for tardiness and cancellations!
DEPOSITS ARE NON-REFUNDABLE, NON-TRANSFERABLE
ALL RETAIL SALES ARE FINAL
If you are unsatisfied with your service completed at Yellow Moon Wax Studio, a complimentary fix or "touch up" within 48 hours of the original service date is available at your discretion. Failure to receive a complimentary fix or "touch up" will result in your forfeit to receive a refund of any kind.If you are unhappy with the results of your service and have consulted with and received a complimentary fix or “touch up” and are still not happy, Yellow Moon Wax Studio LLC management will use reasonable and fair judgement on any decision to issue a refund of any kind.Samples are given at the discretion of the service provider.Please note that all prices, services, policies, terms, conditions, and hours of operation are subject to change without notice.
Register for an account upon your initial booking for faster scheduling, rescheduling, cancelling, or editing your services (top right corner of booking page). Your client intake forms will be saved on file so you do not have to fill them out each time you schedule.
By successfully booking an appointment online you are agreeing to the policies, terms, and conditions above and you release Yellow Moon Wax Studio LLC of any and all liability
You will receive a text message reminder before your appointment